Distribution. Transformed.
As an SMB, you are always busy, your task list is continuously increasing, you wear countless titles during your day, and you and your staff undoubtedly work tougher and longer days than your bigger competitors, yet you still don’t have enough hours in the day. Although you are being active, is your day consumed with the correct things?
The Wholesale distribution industry is like any other: it faces operational hurdles. Have you faced challenges such as providing an electronic catalog? These electronic catalogs need to be easy to access for the end-user, whoever they are. They need to include such operations as filtering products, offering shipping and tracking options, all while supplying an efficient and streamlined fulfillment process while being cost efficient. Now is the time for an eCommerce solution to address these hurdles as they become more visible and less likely to be avoided.
What is it costing you to do nothing? While your homegrown ERP might work, it leaves you open to a number of risks and challenges. Ask yourself: How would it benefit me the long run to upgrade my ERP system? What if my IT director leaves the company or the programmer who wrote the application retires? The answers to these questions may not be very pleasant.
Why do your customers choose you, over your competitors? If you were to poll your customers on what is important to them when choosing a wholesale distributor, their answers will most likely boil down to three main priorities. They want service that is fast, reliable, and secure. This trifecta of customer satisfaction can be achieved through a B2B Self Service Portal.
Because everyone else is doing it! While this answer may seem flippant, it is really quite accurate. Your competitors are going mobile – that’s a fact. Through the years, technology has made incredible, overwhelming strides. So, too, have the wholesale distributors that choose to take advantage of all the exciting developments. Because so many companies are now able to offer better, faster, more reliable services, consumers have come to expect just that. If you haven’t considered implementing mobility options, now is the time!