• Real Time, Dynamic Order Entry, Order History, Order Status Inquiries, and Accounts Receivable History
  • Business-to-Business (Secure B2B) and Business-to-Consumer (Secure B2C) Options
  • eMarketplace Support via XML Interfaces to Ariba, Novation, Higher Markets
  • Stored in HTML Templates for Easy Customization
  • Thumbnail (small) and Full Images Supported for Catalog Entries
  • Offline Access to Site Data via CD Catalog Publishing Feature

Order Processing Portal Features

  • Order Entry Methods: Catalog Browsing, Based on History, Favorites, Quick Order
  • Multiple Catalogs including Optional User Restriction
  • Associated and Substitution Products
  • Complete Search Capabilities: Product Number, Descriptions, Attributes
  • Authorized Shipping Methods
  • Multiple Favorites Lists can be Created by User
  • Credit Card Payments Available for B2B Portal and B2C Portal Customers
  • Multiple Product Specials Tailored by Site Administrator

Customer Self-Service Features

  • Order History Inquiry
  • Shipment Tracking Numbers Available with Direct Link to Carrier Web Site
  • Real-Time Product Availability and Pricing Inquiry
  • Account Creation and Address Maintenance

Customer Service Features

  • Customer Support Rep Gateway for Customer Order Creation and Inquiries
  • Sales Rep Gateway to Assigned Customers for Web Activities and A/R Inquiry
  • Order Confirmation Email Sent Upon Order Creation
  • Confirmation Email Sent Upon Shipment from Host
  • Configurable Price Override Option
  • Configurable Display of Warehouse Level Product Availability Detail

Security Features

  • Authorized User’s Password Protected with Change Password Option
  • Encryption Available for Password and Credit Card Information
  • Additional Security Features: Password Change Options, Account Expiration Rules

Administrator Features

  • Data Synchronization and Importing Options, Including Real-Time Triggers
  • Catalog Export for eMarketplace Publication
  • Web Site Report Card: Activity Recaps and Statistics
  • Enhanced Email: General Notices
  • Configurable Security Profiles for Assignment of Site Functions to User Roles

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