In today’s fast paced world, an eCommerce solution is no longer an option for your business – it’s a necessity. You have to be able to provide access to your products and services whenever your customers demand it. DPS has experience in eCommerce and can help your organization make that evolution to 21st century selling. DPS Flash eCommerce expands your markets while improving customer satisfaction. When you partner with DPS, you not only get great eBusiness solutions, you get great technical implementation and ongoing support, all from one convenient, knowledgeable source.
Make Your Clients Happier
DPS Flash eCommerce offers a number of customer service features, including:
- Customer support rep gateway for customer order creations and inquiries
- Sales rep gateway to assigned customers for web activities and A/R inquiries
- Order confirmation email sent upon order creation
- Confirmation email sent upon shipment from host
- Configurable price override option
- Configurable display of warehouse level product availability detail
Words from our Customers
We wanted our customers to go to a single location to enter a variety of transactions on their own schedule. Now we have the single portal to support consignment orders, billing requests, returns, and consignment inventory tracking. And with the type-ahead and drop-down selection features, the DPS Flash portal has also been great for internal use, also.
-Ellen Gnan, Operations Manager at Precision Lens
In addition to a significant increase in business, DPS Flash has led to better customer service and fewer calls to the customer service department. As businesses increase their Internet usage, FMP has been there to take their business via the website. We are just scratching the surface with regards to the impact this product will have to our bottom line in the future.
-Bob Fischer, I.T. Director at Franklin Machine Products
Better than Ever
Released in 2014, DPS Flash 8 continues to build on the lasting suite of solutions that DPS has been providing distributors for over 42 years.
- Optimization for mobile device browsers. Flash rendering will adapt its presentation based on available screen size and resolution. This allows Flash to be equally useful no matter if being accessed from a phone, tablet, laptop, or full size desktop.
- Quick Order feature now includes auto-complete for quickly finding and selecting item SKUs.
- Utilization of the new HTML 5 framework for its layout. This allows DPS or a web designer much more flexibility in creating a unique, modern, and friendly user interface for DPS Flash.
- Built with the Apache Velocity Template Engine. HTML templates are built using the power of the Apache Velocity template engine and “language”.
- Better navigation and compatibility with all major browsers
DPS: Your Proven Partner
An eCommerce solution is a long-term investment, and choosing is only the beginning of a relationship. If you’re ready to team up with an industry expert with decades of experience, look no further than DPS. Not only do we provide tailored technology in the form of easy-to-use, reliable, well-supported, and cost-effective business software solutions, but we also continue to provide training and support resources long after your eCommerce solution decision and implementation.
If you have any questions or are interested in a free consultation, please reach out to our team.