- Real Time, Dynamic Order Entry, Order History, Order Status Inquiries, and Accounts Receivable History
- Business-to-Business (Secure B2B) and Business-to-Consumer (Secure B2C) Options
- eMarketplace Support via XML Interfaces to Ariba, Novation, Higher Markets
- Stored in HTML Templates for Easy Customization
- Thumbnail (small) and Full Images Supported for Catalog Entries
- Offline Access to Site Data via CD Catalog Publishing Feature
Order Processing Portal Features
- Order Entry Methods: Catalog Browsing, Based on History, Favorites, Quick Order
- Multiple Catalogs including Optional User Restriction
- Associated and Substitution Products
- Complete Search Capabilities: Product Number, Descriptions, Attributes
- Authorized Shipping Methods
- Multiple Favorites Lists can be Created by User
- Credit Card Payments Available for B2B Portal and B2C Portal Customers
- Multiple Product Specials Tailored by Site Administrator
Customer Self-Service Features
- Order History Inquiry
- Shipment Tracking Numbers Available with Direct Link to Carrier Web Site
- Real-Time Product Availability and Pricing Inquiry
- Account Creation and Address Maintenance
Customer Service Features
- Customer Support Rep Gateway for Customer Order Creation and Inquiries
- Sales Rep Gateway to Assigned Customers for Web Activities and A/R Inquiry
- Order Confirmation Email Sent Upon Order Creation
- Confirmation Email Sent Upon Shipment from Host
- Configurable Price Override Option
- Configurable Display of Warehouse Level Product Availability Detail
Security Features
- Authorized User’s Password Protected with Change Password Option
- Encryption Available for Password and Credit Card Information
- Additional Security Features: Password Change Options, Account Expiration Rules
Administrator Features
- Data Synchronization and Importing Options, Including Real-Time Triggers
- Catalog Export for eMarketplace Publication
- Web Site Report Card: Activity Recaps and Statistics
- Enhanced Email: General Notices
- Configurable Security Profiles for Assignment of Site Functions to User Roles